Just look at the booming market of open source software. Share the information and we are all better of. That I don’t get is how the big players in the market can get away with their costumer service… We both have Heidlberg and Man-Roland presses and some Canon digital presses.įrom my time in the IT business we quickly learned that sharing information is the key! Now im’ back in the family business as owner of a small, combined printing shop, advertising- and web bureau. I’m currently 32 years, and practically grown up in the family printing business, left the business a couple of years in favour of the IT business. When that is said, I simply don’t get it… Second: I truly acknowledge Heidelberg’s copyrights regarding their intellectual property. Hope that this post doesn’t scare you away, Paul, we need you! Especially his posts about the QM-DI are pure gold for us QM-DI owners. We want open source for printing presses!įirst of all I have to thank Paul for all his great posts.
In fact, civil proceedings have been instituted against the parties believed to be responsible for producing illegal copies, use of trademarks, and purchasing unauthorized copies of technical information."įor those who are not aware, "Sherlock" is a proprietary software program for the field service technicians of Heidelberg. Anyone in the printing industry selling or attempting to purchase such material ought to be aware that technical service information is proprietary and copying or sale is unauthorized. If you are referring to service manuals or information provided to Heidelberg service technicians, Heidelberg will take action against the seller and the purchaser. “Please be aware that Heidelberg is very diligent about taking legal action against the sale or purchase of its property. It does not pertain to operations manuals as they are sold by Heidelberg to the public. This following is a statement from the Heidelberg Legal Department concerning Sherlock or any other Proprietary information.
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